Note: Product Modifiers is included with the feature Kitchen Printer.
Product Modifiers is used to make changes to orders printed to the kitchen.
As an example: We have a product called Beef plate. The product modifiers could be the sides like rice, fries, potatoes etc.
Another practical example is doneness for a steak. You could set up a product modifier for rare, medium rare, well done and so on.
All of these choices will be printed onto the kitchen ticket.
Log in to Backoffice. Click Products and choose Product Modifiers.
Click Create Product Modifier.
Enter a name for your product modifier, for instance Doneness.
If you want the cash register to automatically ask when the product is added to the tab, cross that box. You can also check Require modifier if you need to make a choice to be able to add the product to the tab.
Choose Type of Modifier.
- Only one option means just that, you can only choose one option from the list.
- Allow multiple choices means you can choose as many options as you want.
- Product Modifiers can be used if you want the modifiers to cost money, for instance extra cheese for 5 kronor. If you choose Product Modifiers, you can only choose existing products. In other words you will need to go to Products and create new products for modifiers you would like to charge for.
- Multiple product modifiers is just as above but you should use this if you want to be able to choose more than one.
- Flera tillvalsprodukter är precis som ovan men denna ska du använda om du vill kunna välja fler än en.
- Only one label and Multiple labels is applicable if you want to adjust a product's labels directly in the purchase. This is relevant if you have grouped in your products on the kitchen ticket under, for example starter, main course and dessert. With this product modifier you can override these groupings and for instance put something that is ordinarily a main course under the starter group. Read more about kitchen ticket groupings here. We will cover these two special product modifiers in the bottom of the article.
Lastly choose the format on kitchen tickets. You can choose Header, Inline or Hidden. This will change whether the product modifier group's name will be shown on the kitchen tickets, see image for illustration:
When you have entered all the modifiers you need, click Create Product Modifier.
When you are done here, go to Products and choose Product Groups.
Click Edit on the product group you would like to add these modifiers to.
Choose the Product Modifier you want to add to the group further down the page. Click Edit Product Group when you are done. This means that all products within this product group will use the product modifier. You can also adjust this setting on a product basis. Edit the product and further down the page you can uncheck whether the product should use the groups modifiers or not.
Label product modifiers
If you use the modifier type Only one label or Multiple labels most of the settings will be hidden since they are not relevant. What matters is Add Modifier Labels. Click the label button and check what label the cashier should be able to choose.
In this practical example the cashier can override the dishes grouping in starter, main course and dessert. This is useful if a customer would want a main course meal served as a starter instead.
Make sure the kitchen printer has the labels added for grouping when printed. This is covered in the help article Configuration of kitchen printer.