First identify what terminal model you have.
|
iPP350 |
iCT250 |
iWL250 |
Choose your model below for connection instructions.
Take the USB cable. Put the HDMI end into the card terminal. Insert the other end into the cash register via a USB plug.
The terminal will start up. When the Bambora logo shows on a white background, press MENU. All passwords you need is in the documentation that was sent with the terminal. If you can't find your password, contact Bambora technical support by phone at 010-106 60 00.
Continue into Settings, number 4. Choose Administration, number 6.
Go into ECR Interface, number 2. Choose USB. When you choose this the card terminal will restart, this is normal.
When the terminal restarts, press MENU again. Choose Settings, number 4. Go to Administration, number 6. Lastly, enter External Network, number 1. Choose On.
The terminal is done, you can press STOP (red button) to close the menu. Now for the cash register.
Go to Settings in the cash register and choose Devices. Under the header USB DEVICES you will find Generic serial port #2. Press the cogwheel to the right and turn on Bambora terminal.
If you have an older cash register (of the Protech model from 2016 and earlier) you may see a box for usage of USB devices. Be sure to check Use as standard/Använd som standard and press OK. If you have seen this box, try to not turn off or restart your cash register as you may need to do this process again otherwise.
Close Devices and Settings. Log out of the cash register and log in again. Open Settings again and choose Customize. Press Payment Terminal Connected and choose Bambora.
You can close Settings and test a card purchase to see you've done it right.
Since the card terminal doesn't have its own receipt printer the details of the purchases and the close batch report will be printed from the cash registers' receipt printer. A Z Report in the cash register will automatically commit a close batch report in the payment terminal, you do not have to do both. You will find more information about the payment terminals close batch report in the cash register's History, or online in Backoffice.
Your iPP350 is now connected!
There are two ways to connect an iCT250 - by network or by serial cable. First check to see if you have a so called Magic Box. It looks like this:
The corkscrew cable coming out of the Magic Box goes into the card terminal. All four contacts go in.
Get your serial cable. It looks like this:
Put one end into the Magic Box, in the plug marked RS232. The other end goes into the cash register, the contact is marked COM, there should only be one such contact in the cash register. You should also pull a network cable from your router to the Magic Box, into the plug marked ETH. Finish up by giving power to the Magic Box. The payment terminal will now start.
Call Bambora technical support by phone at 010-106 60 00. Give your organization number and ask that the payment terminal be set to cash register mode by serial cable (or COM). If they ask for a protocol it is Host2T version 2. All settings are standard.
When Bambora are done you will need to update the parameters, you do this by pressing MENU, then choose Settings with number 5, then Update parameters with number 1. The terminal will restart.
Now to the cash register.
Go to Settings in the cash register and choose Devices. Under the header INTEGRATED DEVICES you will find Serial port COM3, or COM2. Press the cogwheel to the right and turn on Bambora terminal.
Now close Devices and Settings. Log out of the cash register and log in again. Open Settings and choose Customize. Press Payment Terminal Connected and choose Bambora.
You can now close the settings and test a card purchase to see you've done it right.
A Z Report in the cash register will automatically commit a close batch report in the payment terminal, you do not have to do both. You will find more information about the payment terminals close batch report in the cash register's History, or online in Backoffice.
Your iCT250 is now connected!
Pull a network cable from the payment terminal to the router. It is important that it is the same router the cash register is using. Plug in the power as well.
IMPORTANT: Call Bambora technical support by phone at 010-106 60 00. Give your organization number and ask that the payment terminal be set to cash register mode by Ethernet (or LAN). If they ask for a protocol it is Host2T version 2. All settings are standard and the port is 1337.
When Bambora are done you will need to update the parameters, you do this by pressing MENU, then choose Settings with number 5, then Update parameters with number 1. The terminal will restart.
For the cash register to communicate with the payment terminal without issues we will need to set the payment terminal to a static IP address. Do it like this:
Press MENU, enter your password. All passwords needed is in the documentation that was sent with the payment terminal. If you can't find your password, contact Bambora technical support by phone at 010-106 60 00.
In the menu choose Settings with number 5, then Administration with number 6. Enter the password. Choose Ethernet settings with number 1, then IP settings with number 1. Go to Static IP with number 2. Then choose IP address with number 2.
Enter a static IP address outside the DHCP area. The address on the screen could be, for example, 192.168.222.101 or 192.168.001.003 or similar. It really depends on the router you've connected the terminal to. In short terms, you need to rewrite the IP address so the last number is different, for instance 250. If you use our TP-Link router we can recommend the address 192.168.222.250. Confirm the new address with OK (green button).
Save settings with number 6. The terminal will restart. Now to the cash register.
Go to Settings in the cash register and choose Devices. Press the three dots in the top right and choose Add Network Payment Terminal.
Press IP address and enter the static IP address you chose in the card terminal. When you are done, press OK.
Now press Create. Now close Devices and Settings. Log out of the cash register and log in again. Open Settings and choose Customize. Press Payment Terminal Connected and choose Bambora.
You can now close the settings and test a card purchase to see you've done it right.
Not working? Make sure the cash register and payment terminal are connected to the same network. If you have a cash register connected with a network cable, make sure WiFi is turned off and try again. If you cash register is wirelessly connected, make sure the WiFi-network it's connected to is correct.
Your iCT250 is now connected!
First make sure the card terminal is paired with the base station. Do it like this:
Put the payment terminal in the base station. Press MENU, enter your password if necessary. All passwords you need are in the documentation that was sent with the payment terminal. If you can't find your password, contact Bambora technical support by phone at 010-106 60 00.
In the menu, choose Settings with number 5, then Administration with number 6. Enter the password. Choose Docking station with number 2, then press OK to connect the payment terminal to the base station.
The terminal will return to the white screen with the Bambora logo. Take off the payment terminal and put it to the side. Turn the base station around, on the bottom there is a black hatch you need to open. Three plugs are hidden there; Phone IN, COM1 and COM0.
Get your serial cable. It looks like this:
Put the small end into the plug marked COM0. The other end goes to the cash register, the plug is marked COM, there should only be one such plug in the cash register. Close the hatch of the base station and turn it back around. Don't forget to pull a network cable from your router to the base station's network plug.
Call Bambora technical support by phone at 010-106 60 00. Give your organization number and ask that the payment terminal be set to cash register mode by serial cable (or COM). If they ask for a protocol it is Host2T version 2. All settings are standard.
When Bambora are done you will need to update the parameters, you do this by pressing MENU, then choose Settings with number 5, then Update parameters with number 1. The terminal will restart.
Now to the cash register.
Go to Settings in the cash register and choose Devices. Under the header INTEGRATED DEVICES you will find Serial port COM3, or COM2. Press the cogwheel to the right and turn on Bambora terminal.
Now close Devices and Settings. Log out of the cash register and log in again. Open Settings and choose Customize. Press Payment Terminal Connected and choose Bambora.
You can now close the settings and test a card purchase to see you've done it right.
A Z Report in the cash register will automatically commit a close batch report in the payment terminal, you do not have to do both. You will find more information about the payment terminals close batch report in the cash register's History, or online in Backoffice.
Your iWL250 is now connected!