Understanding the difference between terminal providers and acquirers (card acquiring agreements) is crucial to choosing the right payment solution for your business. Here is a summary based on three common providers:
Westpay – Terminal provider with optional acquirer
- Terminal type: Physical terminals.
- Acquiring agreement: Elavon (via partnership) or any external acquirer.
- Flexibility: Very high - you can use any acquirer you want.
- Advantage: Enables customised solutions with your own existing bank or acquirer.
Suitable for: Businesses that want control over their acquirer but need reliable terminal equipment.
Viva.com – All-in-one solution
- Terminal type: Own card terminals (with Android technology), as well as e-commerce solutions.
- Acquiring agreement: Viva.com only (they are the acquirer).
- Flexibility: Low - you cannot choose an external acquirer.
- Benefit: Quick onboarding and easy management - a single contract and point of contact.
Suitable for: Businesses that want a complete end-to-end solution with minimal administration.
Worldline – PSP & acquirer
- Terminal type: Own terminals (not open to other acquirers).
- Acquiring agreement: Only with Worldline acquiring.
- Flexibility: Limited - you must use Worldline acquiring with their terminals.
- Advantage: Full vertical control and integration..
Suitable for: Businesses that want a strong, global partner for both terminal and acquiring - but without the need for external flexibility.
Summary:
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Terminal provider: responsible for the actual payment technology and card terminals.
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Acquirer: Responsible for authorising transactions and processing the payments.