Onslip Knowledge Base
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FAQ
In this category you will find answers to the most frequently asked questions.
News and information
Stay up to date! Here you’ll find important information about system updates, new services, and legal requirements that affect your businessMost common errors
Quick answers to your most common questions. Here, we’ve compiled shortcuts to the solutions and guides our customers look for most often.- Swish Handel - Who is your technical provider?
- How to Ensure Fast Receipt Printing from Your Ordering Device
- How to restore the network connection to your hardware
- Optimizing print speed for network-connected kitchen printers (ETH)
- How to Ensure Smooth Exports to Your Accounting System
- What does status message 422 mean when activating Swish?
Payment methods and buttons
Customize your checkout! Learn how to manage product categories, discounts, and different payment methods for a faster and smoother customer experience.- How to create product groups, products, and buttons
- What is the difference between Swish Handel and Swish Företag?
- Here’s how to get started with seamless invoicing in the Onslip app.
- How to Accept Payments with Swish Handel
- How to charge payments in Onslip
- How to create a discount button or a link button
Networking and Connectivity
Here you’ll find everything you need to know to give your devices a fast, stable, and secure internet connection, so the Onslip app always performs at its best.Functions
Get the most out of your POS system. Explore guides on everything from table management and receipt printers to promotions and staff logs.- How to set up your kitchen printer
- How to adjust bong arrangement
- How to sort products on receipt printouts
- How to create vouchers
- How to manage your tables
- Parking Bills in the POS System
Integrations
Connect Onslip with your favorite tools. Here you’ll find guides on how to integrate accounting, HR, and payment solutions. See all 7 articlesCash register
Everything you need to know about your hardware. Here you’ll find instructions for hardware, logging in, and how to handle the Swedish Tax Agency’s requirements and inspection units.- How to report your cash register error to the Swedish Tax Agency
- How to register a cash register and control unit
- Recent Updates
- What is a Cloud based control unit?
- Useful information from the Swedish Tax Agency
- Placement and security of the till
Accounting
Get your numbers in order. Follow our guides to set up VAT rates and chart of accounts, and ensure your sales are recorded correctly.- VAT calculation for discounts in our system
- How to create accounting records and chart of accounts
- How to calculate VAT manually
- Most common VAT rates
- What is a settlement account?
- How to account tips
Reports
Understand your sales. Here, you’ll learn how to generate Z-reports, analyze your data, and send reports directly to your accountant.- What's the difference between an X Report and a Z Report?
- What is an SIE file?
- How to take out a monthly report
- Convert product list from CSV to Excel format
- How to reconcile your Z-report with the cash register
- How to schedule reports by e-mail