iPP350

Take the USB cable. Put the HDMI end into the card terminal. Insert the other end into the cash register via a USB plug.

The terminal will start up. When the Worldline logo shows on a white background, press MENU. All passwords you need is in the documentation that was sent with the terminal. If you can't find your password, contact Worldline technical support by phone at 010-106 60 00.

Continue into Settings, number 4. Choose Administration, number 6.

Go into ECR Interface, number 2. Choose USB. When you choose this the card terminal will restart, this is normal.

When the terminal restarts, press MENU again. Choose Settings, number 4. Go to Administration, number 6. Lastly, enter External Network, number 1. Choose On.

The terminal is done, you can press STOP (red button) to close the menu. Now for the cash register.

Go to Settings in the cash register and choose Devices. Under the header USB DEVICES you will find Generic serial port #2. Press the cogwheel to the right and turn on Worldline terminal.

If you have an older cash register (of the Protech model from 2016 and earlier) you may see a box for usage of USB devices. Be sure to check Use as standard/Använd som standard and press OK. If you have seen this box, try to not turn off or restart your cash register as you may need to do this process again otherwise.

Close Devices and Settings. Log out of the cash register and log in again. Open Settings again and choose Customize. Press Payment Terminal Connected and choose Worldline.

You can close Settings and test a card purchase to see you've done it right.

Since the card terminal doesn't have its own receipt printer the details of the purchases and the close batch report will be printed from the cash registers' receipt printer. A Z Report in the cash register will automatically commit a close batch report in the payment terminal, you do not have to do both. You will find more information about the payment terminals close batch report in the cash register's History, or online in Backoffice.

Your iPP350 is now connected!

iCT250

There are two ways to connect an iCT250 - by network or by serial cable. First check to see if you have a so called Magic Box. It looks like this:

Yes, I have a Magic Box     No, I do not have a Magic Box

iWL250

First make sure the card terminal is paired with the base station. Do the following:

Put the payment terminal in the base station. Press MENU, enter your password if necessary. All passwords you need are in the documentation that was sent with the payment terminal. If you can't find your password, contact Worldline technical support by phone at 010-106 60 00.

In the menu, choose Settings with number 5, then Administration with number 6. Enter the password. Choose Docking station with number 2, then press OK to connect the payment terminal to the base station.

The terminal will return to the white screen with the Worldline logo. Pick up the payment terminal and put it to the side. Turn the base station around, on the bottom there is a black hatch you need to open. Three plugs are hidden there; Phone IN, COM1 and COM0.

Get your serial cable. It looks like this:

Put the small end into the plug marked COM0. The other end goes to the cash register, the plug is marked COM or RS232, there should only be one such plug in the cash register. Close the hatch of the base station and turn it back around. Don't forget to pull a network cable from your router to the base station's network plug.

Call Worldline technical support by phone at 010-106 60 00. Give your organization number and ask that the payment terminal be set to cash register mode by serial cable (or COM). If they ask for a protocol it is Host2T version 2. All settings are standard.

When Worldline are done you will need to update the parameters, you do this by pressing MENU, then choose Settings with number 5, then Update parameters with number 1. The terminal will restart.

Now to the cash register.

Go to Settings in the cash register and choose Devices. Under the header INTEGRATED DEVICES you will find Serial port COM3, or COM2. Press the cogwheel to the right and turn on Worldline terminal.

Now close Devices and Settings. Log out of the cash register and log in again. Open Settings and choose Customize. Press Payment Terminal Connected and choose Worldline.

You can now close the settings and test a card purchase to see you've done it right. If you are not successful, make sure the card terminal has an internet connection, enter MENU, then Settings and then Diagnostics. TMS Ping should be OK. If it says ERROR it does not have internet to the bank.

A Z Report in the cash register will automatically commit a close batch report in the payment terminal, you do not have to do both. You will find more information about the payment terminals close batch report in the cash register's History, or online in Backoffice.

Your iWL250 is now connected!

Lane/3000

Pull a network cable from the payment terminal to the router. It is important that it is the same router the cash register is connected to - you should not connect the card terminal to the cash register itself. Plug in the power as well.

IMPORTANT: Call Worldline technical support by phone at 010-106 60 00. Give your organization number and ask that the payment terminal be set to cash register mode by Ethernet (or LAN). If they ask for a protocol it is Host2T version 2. All settings are standard and the port is 1337.

When Worldline are done you will need to update the parameters, you do this by pressing MENU, then choose Support with number 4, then Terminal mgnt with number 3. Update parameters with number 1. The terminal will restart.

For the cash register to communicate with the payment terminal without issues we will need to set the payment terminal to a static IP address. Do the following:

Press MENU, enter your password. All passwords needed is in the documentation that was sent with the payment terminal. If you can't find your password, contact Worldline technical support by phone at 010-106 60 00.

In the menu choose Settings with number 3, then Communication with number 2. Choose Ethernet with number 1, then DHCP with number 1. Choose Off with number 2. The terminal will go back to the previous menu. Now choose IP address with number 2.

Enter a static IP address, outside the routers DHCP area. The address on the screen could be, for example, 192.168.222.101 or 192.168.001.003 or similar. It really depends on the router you've connected the terminal to. In short terms, you need to rewrite the IP address so the last number is different, for example 250. If you use our TP-Link router we can recommend the address 192.168.222.250. Confirm the new address with OK (green button).

Press OK at Subnet mask to advance.

Press OK at Default gateway to advance.

Press OK at DNS server to advance.

You are back in the menu. Press the red button 4 times to close all menus.

Go to Settings in the cash register and choose Devices. Press the three dots in the top right and choose Add Network Payment Terminal.

Choose Bambora. Press IP address and enter the static IP address you chose in the card terminal. When you are done, press OK.

Now press Create. Now close Devices and Settings. Log out of the cash register and log in again. Open Settings and choose Customize. Press Payment Terminal Connected and choose Worldline.

You can now close the settings and test a card purchase to see you've done it right.

Your Lane/3000 is now connected!

Not working? Make sure the cash register and payment terminal are connected to the same network. If you have a cash register connected with a network cable, make sure WiFi is turned off and try again. If you cash register is wirelessly connected, make sure the WiFi-network it's connected to is correct. Lastly, enter the card terminal's MENU - Settings - Administration - Force external network and choose Off. Make sure the terminal has an internet connection. Enter the MENU, choose Support and then Troubleshoot. TMS Ping should be OK. If it is not, the card terminal does not have an internet connection to the bank.

It is also worth checking that Worldline has set the connection to TCP and nothing else.

Move/5000

IMPORTANT: Call Worldline technical support by phone at 010-106 60 00. Give your organization number and ask that the payment terminal be set to cash register mode by TCP/IP Server. If they ask for a protocol it is Host2T version 2. All settings are standard and the port is 1337.

When Worldline are done you will need to update the parameters, you do this by pressing the menu button (the circle), then choose Support with number 4, then Terminal mgnt with number 3. Update parameters with number 1. The terminal will restart.

For the cash register to communicate with the payment terminal without issues we will need to set the payment terminal to a static IP address. Do the following:

Press the menu button (the circle), enter your password. All passwords needed is in the documentation that was sent with the payment terminal. If you can't find your password, contact Worldline technical support by phone at 010-106 60 00.

In the menu choose Settings with number 3, then Communication with number 2. Choose Wi-Fi with number 3, then Wi-Fi Networks with number 1. Choose your Wi-Fi network and connect to it. Then choose IP Configuration with number 3, then DHCP with number 1. Choose Off with number 2. The terminal will go back to the previous menu. Now choose IP address with number 2.

Enter a static IP address, outside the routers DHCP area. The address on the screen could be, for example, 192.168.222.101 or 192.168.001.003 or similar. It really depends on the router you've connected the terminal to. In short terms, you need to rewrite the IP address so the last number is different, for example 250. If you use our TP-Link router we can recommend the address 192.168.222.250. Confirm the new address with OK (green button).

Press OK at Subnet mask to advance.

Press OK at Default gateway to advance.

Press OK at DNS server to advance.

You are back in the menu. Press the red button 4 times to close all menus.

Go to Settings in the cash register and choose Devices. Press the three dots in the top right and choose Add Network Payment Terminal.

Choose Bambora. Press IP address and enter the static IP address you chose in the card terminal. When you are done, press OK.

Now press Create. Now close Devices and Settings. Log out of the cash register and log in again. Open Settings and choose Customize. Press Payment Terminal Connected and choose Worldline.

You can now close the settings and test a card purchase to see you've done it right.

Your Move/5000 is now connected!

Not working? Make sure the cash register and payment terminal are connected to the same network. If you have a cash register connected with a network cable, make sure WiFi is turned off and try again. If you cash register is wirelessly connected, make sure the WiFi-network it's connected to is correct. Make sure the terminal has an internet connection. Enter the the menu button (the circle), choose Support and then Troubleshoot. TMS Ping should be OK. If it is not, the card terminal does not have an internet connection to the bank.

It is also worth checking that Worldline has set the connection to TCP/IP Server and nothing else.

P400

Put the data cable into the card terminal. Pull a network cable from the payment terminals junction box to the router. It is important that it is the same router the cash register is connected to - you should not connect the card terminal to the cash register itself. Plug in the power as well.

The terminal will start up. When the Verifone logo shows on a white background, press 4 and 6 at the same time, and enter the password you have received from Verifone.

Continue into Administration, number 2. Choose Settings, number 1. Now choose Communications, number 1.

Now enter LAN, number 1. Choose Status, number 2. Get a pen and paper and write down the following from the screen:

• IP Address
• Netmask
• Broadcast
• DNS 1
• DNS 2
• Gateway

Press the red button to go back to LAN. Choose Configuration, number 3, then IPv4 with number 2. Press DHCP with number 2. Press No with number 2.

You will now need to go through this menu and enter all the info you wrote down in the previous step, with one exception. On IP address you need to enter a static IP address, outside the routers DHCP area. The address you have written down could be, for example, 192.168.222.101 or 192.168.001.003 or similar. It really depends on the router you've connected the terminal to. In short terms, you need to rewrite the IP address so the last number is different, for example 250. If you use our TP-Link router we can recommend the address 192.168.222.250. When you have filled in all the information, press Save on the touchscreen.

When you have saved the settings, press the red button 3 times to close the menus and return to the Verifone logo.

Go to Settings in the cash register and choose Devices. Press the three dots in the top right and choose Add Network Payment Terminal.

Choose Verifone. Press IP address and enter the static IP address you chose in the card terminal. When you are done, press OK.

Now press Create. Now close Devices and Settings. Log out of the cash register and log in again. Open Settings and choose Customize. Press Payment Terminal Connected and choose the card terminal beginning with V. (Note: You can change the name of the card terminal in Backoffice, under Configuration -> Devices.)

You can now close the settings and test a card purchase to see you've done it right.

If you have more than one cash register on this location you will not need to repeat these steps for the next cash registers. All cash registers will be able to see the card terminals in the Devices menu. All you will need to do on cash register 2, 3 etc. is to press the blue cogwheel on the card terminal row and enable the function Card terminal.

Be aware that the cash register will not be able to automatically commit a close batch report in the payment terminal. You will need to do this manually by pressing 4 and 6 to open the menu, then press Avstämning with number 1, and then Z Rapport, number 3.

Your P400 is now connected!

Not working? Make sure the cash register and payment terminal are connected to the same network. If you have a cash register connected with a network cable, make sure WiFi is turned off and try again. If you cash register is wirelessly connected, make sure the WiFi-network it's connected to is correct. Make sure the terminal has an internet connection. Enter the menu via 4 and 6, choose Administration, Run Tests and then Network test. Network test should be OK. If it is not, the card terminal does not have an internet connection to the bank.

V400m

When you have started the card terminal and the Verifone logo shows on a white background, press 4 and 6 at the same time, and enter the password you have received from Verifone.

Continue into Administration, number 2. Choose Settings, number 1. Now choose Communications, number 1.

Now enter WiFi, number 2. Press Configuration, number 3. Press WiFi Scan on the touchscreen and wait for the payment terminal to discover your WiFi network. Choose your network in the list and press Add. Now press Pre-Shared-Key (PSK) and enter your WiFi password. You enter numbers and letters like an older cellphone. Every button begins with the number, then large letters, then small letters. Finish by pressing OK and then Save. Press OK again and then Yes.

You will return to WiFi. Press Status, number 2. Press Print on the touch screen and save the paper with IP information.

Press the red button to go back to WiFi. Press Configuration, number 3. Choose your WiFi network, then press View / Edit. Press IP Settings, then IPv4 with number 1. Press DHCP with number 2. Press No with number 2.

You will now need to go through this menu and enter all the info you printed out on paper in the previous step, with one exception. On IP address you need to enter a static IP address, outside the routers DHCP area. The address you have printed out on paper could be, for example, 192.168.222.101 or 192.168.001.003 or similar. It really depends on the router you've connected the terminal to. In short terms, you need to rewrite the IP address so the last number is different, for example 250. If you use our TP-Link router we can recommend the address 192.168.222.250. When you have filled in all the information, press Save on the touchscreen.

When you have saved the settings, press the red button 4 times to close the menus and return to the Verifone logo.

Go to Settings in the cash register and choose Devices. Press the three dots in the top right and choose Add Network Payment Terminal.

Choose Verifone. Press IP address and enter the static IP address you chose in the card terminal. When you are done, press OK.

Now press Create. Now close Devices and Settings. Log out of the cash register and log in again. Open Settings and choose Customize. Press Payment Terminal Connected and choose the card terminal beginning with V. (Note: You can change the name of the card terminal in Backoffice, under Configuration -> Devices.)

You can now close the settings and test a card purchase to see you've done it right.

If you have more than one cash register on this location you will not need to repeat these steps for the next cash registers. All cash registers will be able to see the card terminals in the Devices menu. All you will need to do on cash register 2, 3 etc. is to press the blue cogwheel on the card terminal row and enable the function Card terminal.

Be aware that the cash register will not be able to automatically commit a close batch report in the payment terminal. You will need to do this manually by pressing 4 and 6 to open the menu, then press Avstämning with number 1, and then Z Rapport, number 3.

Your V400m is now connected!

Not working? Make sure the cash register and payment terminal are connected to the same network. If you have a cash register connected with a network cable, make sure WiFi is turned off and try again. If you cash register is wirelessly connected, make sure the WiFi-network it's connected to is correct. Make sure the terminal has an internet connection. Enter the menu via 4 and 6, choose Administration, Run Tests and then Network test. Network test should be OK. If it is not, the card terminal does not have an internet connection to the bank.

CM5P

Note that these instructions only apply if you are connecting CM5P to a cash register, not running the Onslip app directly on the CM5P. For Go+ instructions, see this article.

When you start your card terminal it will request a Terminal ID. You will have received this in an e-mail from Verifone. If you have not, you should contact Verifone Support and give them the card terminal's serial number for the next steps.

Eventually, after a few updates, you will need to choose a password for certain roles.

Lastly you will need to enter an admin password, you will receive this from Verifone Support.

When all passwords are done and the card terminal has started you should see the Android start screen. If not, try pressing the circle at the bottom of the screen or swiping up with your finger from the bottom of the screen, or swiping down with your finger from the top of the screen.

Enter Settings.

Press Network & Internet. Choose Wi-Fi and connect to your WiFi network.

When you have connected to your network, press your WiFi network once to show status. Scroll down to show all IP information.

Close Settings and open Onslip Link. Make sure Onslip Link continues to be open on the card terminal so the cash register can communicate with it.

Now go to your cash register. Press the three lines in the top left and choose Settings, then press Devices.

In the list, click the blue gear at CM5P.

Turn on the service Payment Terminal.

Close the service screen and close Devices.

Open Settings and choose Customize. Press Payment Terminal Connected and choose the card terminal beginning with CM5P. (Note: You can change the name of the card terminal in Backoffice, under Configuration -> Devices.)

You can now close the settings and test a card purchase to see you've done it right.

If you have more than one cash register on this location you will not need to repeat these steps for the next cash registers. All cash registers will be able to see the card terminals in the Devices menu. All you will need to do on cash register 2, 3 etc. is to press the blue cogwheel on the card terminal row and enable the function Card terminal.

Be aware that the cash register will not be able to automatically commit a close batch report in the payment terminal. You will need to do this manually according to Verifone's instructions.

Your CM5P is now connected!

Not working? Make sure the cash register and payment terminal are connected to the same network. If you have a cash register connected with a network cable, make sure WiFi is turned off and try again. If you cash register is wirelessly connected, make sure the WiFi-network it's connected to is correct. Make sure the terminal has an internet connection. Enter Settings and choose WiFi to make sure it has connected to your WiFi network.

Onslip app and Viva.com app on the same device

If you have not already done so, start by downloading and installing Viva.com and Viva.com POS on your device through the app store.

Register your device as a payment terminal with Viva.com through Viva.com POS. Connect the mini-card reader from Viva.com via Bluetooth to your device if you have one.

Once you are done with this process, open the Onslip app and log in.

Go to Settings in the main menu.

Choose Devices.

In the list, click the blue gear at the Viva.com Terminal.

Turn on the service Payment Terminal.

Close the service screen and close Devices.

Go to Customize.

Press Connected Payment Terminal and choose Viva.com.

Now go back one step and choose Products in the main menu.

You can now start using the Viva.com app to pay by card in Onslip!

NOTE! Something to be aware of: If you need to make a return via card through Viva.com, the return must be based on an existing purchase. In addition, you must also return the entire purchase, including the tip if applicable. You cannot return a partial amount, Viva.com requires the entire purchase to be returned. So we recommend that you use Error Correction when making a card return via Viva Wallet.

To add product groups and products to your button maps, log in to your Backoffice at onslip360.com and follow the instructions here.

Viva.com app on another device

If you have not already done so, start by downloading and installing Viva.com and Viva.com POS on your device through the app store.

Register your device as a payment terminal with Viva.com through Viva.com POS. Connect the mini-card reader from Viva.com via Bluetooth to your device if you have one.

When you are done with this process, download Onslip Link from the app store and launch it. Make sure your device is connected on the same Wi-Fi network as your cash register. Make sure Onslip Link continues to be open on the card terminal so the cash register can communicate with it.

Now go to your cash register and log in.

Go to Settings in the main menu.

Choose Devices.

In the list, click the blue gear at the Viva.com Terminal.

Turn on the service Payment Terminal.

Close the service screen and close Devices.

Go to Customize.

Press Connected Payment Terminal and choose the device.

Now go back one step and choose Products in the main menu.

You can now start using the Viva.com app to pay by card in Onslip!

NOTE! Something to be aware of: If you need to make a return via card through Viva.com, the return must be based on an existing purchase. In addition, you must also return the entire purchase, including the tip if applicable. You cannot return a partial amount, Viva.com requires the entire purchase to be returned. So we recommend that you use Error Correction when making a card return via Viva Wallet.

Viva.com card terminal

Choose if you are using the Onslip app on the card terminal or if you are using Onslip on another cash register.

I will use Onslip on the card terminal     I use Onslip on another cash register